Influencia de la compatibilidad ambiental en la satisfacción laboral

Barra lateral del artículo

HTML EPUB PDF
Publicado: 11-03-2020
Palabras clave:
compatibilidad ambiental, preferencia ambiental, satisfacción laboral, personal administrativo

Contenido principal del artículo

Lizette Valdivia López
Universidad de Guanajuato
https://orcid.org/0000-0002-8499-9784
Joel Martínez-Soto
Universidad de Guanajuato
https://orcid.org/0000-0002-9418-9726

Resumen

El presente estudio analiza la existencia de asociaciones entre la compatibilidad, la preferencia ambiental y la satisfacción laboral en una muestra de 97 empleados administrativos (64.9% varones; edadM= 37.69 años, DE= 9.07). La compatibilidad y preferencia ambiental se evaluaron mediante la Escala de Percepción de Restauración Ambiental Revisada (EPRA-R) y la satisfacción laboral con la Escala de Satisfacción Laboral S21/26. Independientemente de la edad, el sexo y la escolaridad, los resultados mostraron correlaciones positivas, moderadas y significativas entre la compatibilidad y preferencia ambiental con las dimensiones de satisfacción laboral, evidenciando con ello la importancia de tomar en cuenta las necesidades ambientales de las personas para la promoción de la satisfacción laboral.

Detalles del artículo

Número

Vol. 17 (2020): Uaricha

Sección

Artículos

Los autores tienen el derecho de propiedad o copyright y ceden a Uaricha Revista de Psicología el derecho a publicar por primera vez el artículo, así como a divulgarlo y distribuirlo en los medios tecnológicamente disponibles y a través de repositorios.

Uaricha Revista de Psicologí­a, es una publicación anual editada por la Facultad de Psicologí­a de la Universidad Michoacana de San Nicolás de Hidalgo, Calle Francisco Villa No. 450, Col. Dr. Miguel Silva, Morelia, Michoacán, C. P. 58110. Teléfono (+52) 443 312 9909, ext. 149, www.revistauaricha.umich.mx,  uaricha.publicaciones@umich.mx. Editora responsable: Dra. María Elena Rivera Heredia. Reserva de Derechos al Uso Exclusivo No. 04-2013-070413365500-203, e-ISSN: 2007-7343, otorgados por el Instituto Nacional del Derecho de Autor. Responsable de la última actualización de este Número, Centro de Cómputo de la Facultad de Psicologí­a, Ing. Erick Vidar Alva Rangel.

Cómo citar

Valdivia López, L. ., & Martínez-Soto, J. (2020). Influencia de la compatibilidad ambiental en la satisfacción laboral. Uaricha, Revista De Psicología, 17, 15-28. http://www.revistauaricha.umich.mx/ojs_uaricha/index.php/urp/article/view/262

Referencias

American Psychological Association (2017). Ethical Principles of Psychologist and Code of Conduct. Washington, D. C.: APA.

Balling, J. D. & Falk, J.H. (1982) Development of visual preference for natural environments. Environment and Behavior, 14, 5-28. https://doi.org/10.1177/0013916582141001

Baron, R. & Kenny, D. (1986). The moderador-mediator variable distinction in social psychological research: conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-118

Baruch, Y., Wordsworth, R., Mills, C. & Wright, S. (2016). Career and work attitudes of blue-collar workers, and the impact of a natural disaster chance event on the relationships between intention to quit and actual quit behavior. European Journal of Work and Organizational Psychology,25, 459–473. doi: 10.1080/1359432X.2015.1113168

Bilgiç, R. (1998). The relationship between job satisfaction and personal characteristics of turkish workers. The Journal of Psychology, 132 (5), 549-557. https://doi.org/10.1080/00223989809599287

Bowling, N. A. (2018). The social psychology of employee well-being: A needs-based perspective. En J. E. Maddux (Ed.), Subjective well-being and life satisfaction (pp. 272-289). New York: Routledge.

Budie, B., Appel-Meulenbroek, R., Kemperman, A. & Weijs-Perree, M. (2019). Employee satisfaction with the physical work environment: the importance of a need-based approach. International Journal of Strategic Property Management, 23, (1), 36-49.https://doi.org/10.3846/ijspm.2019.6372

Carlopio, J. (1996). Construct validity of a physical work environment satisfaction questionnaire. Journal of Occupational Health Psychology, 1(3), 330–344.

Clitheroe, C., Stokols, D. & Zmuidzinas, M. (1998). Conceptualizing the context of environment and behavior. Journal of Environmental Psychology, 18, 103-112.

Consejo de Organizaciones Internacionales de las Ciencias Médicas (CIOMS) (2016). Pautas éticas internacionales para la investigación relacionada con la salud con seres humanos. Ginebra: OPS y CIOMS.

Danielsson, C. B. & Bodin, L. (2008). Office type in relation to health, well-Being, and job satisfaction among employees. Environment and Behavior, 40, 636-668.

De Bloom, J., Kinnunen, U. & Korpela, K. (2015). Recovery processes during and after work. Journal of Occupational and Environmental Medicine, 57(7), 732–742. doi:10.1097/jom.0000000000000475

De Simone, S., Cicotto, G. & Lampis, J. (2016). Occupational stress, job satisfaction and physical health in teachers. European Review of Applied Psychology,66(2), 65-77. https://doi.org/10.1016/j.erap.2016.03.002

Dobrow-Riza, S., Ganzach, Y. & Liu, Y. (2016). Time and job satisfaction: A longitudinal study of the differential roles of age and tenure. Journal of Management, 44(7), 2558–2579. doi:10.1177/0149206315624962

Domiguez, S., Calderón, G. y Arrollo, F. (2016). Cuestionario de Satisfacción S21/26: Análisis psicométrico preliminar en trabajadores administrativos. Revista de Investigación, 7, 51-67.

Drosletis, O. & Vignoles, V. (2010). Towards an integrative model of place identification: dimensionality and predictors of intrapersonal-levels place preferences. Journal of Environmental Psychology 30, 23–34.

Fabra, M. & Camisón, C. (2009). Direct and indirect effects of education on job satisfaction: A structural equation model for the Spanish case. Economic of Education Review, 28, 600-610. https://doi.org/10.1016/j.econedurev.2008.12.002

Fairbrother K. & Warn J. (2003). Workplace dimensions, stress and job satisfaction. Journal of Managerial Psychology, 18, 8–21. https://doi.org/10.1108/02683940310459565

Franco, E. (2006). Relación de las variables sociodemográficas de la mujer con las variables de los factores de satisfacción e insatisfacción en el trabajo. Tesis doctoral, Universidad de San Luis Potosí, México,

Hackman, J.R. & Lawler, E.E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology Monograph, 55, 259-286.

Han, S.-L., Shim, H.-S. & Choi, W.J. (2018). The effect of emotional labor of college administrative service workers on job attitudes: Mediating effect of emotional labor on trust and organizational commitment. Frontiers in Psychology, 9, 2473. doi: 10.3389/fpsyg.2018.02473

Herzberg, F. (1966). Work and the nature of man. Cleveland, OH: World Publishing.Herzog, T., Hayes, L., Appllin, R. & Weatherly, A. (2009). Compatibility: An experimental demonstration. Environment and Behavior, 43, 90-105. https://scholarworks.gvsu.edu/psy_articles/49

Hull, R.B. & Stewart, W.P. (1995). The landscape encountered and experienced while hiking. Environment and Behaviour, 27, 404-426. https://doi.org/10.1177/0013916595273007

Izvercian, M., Potra, S. & Ivascu, L. (2016). Job satisfaction variables: A grounded theory approach. Procedia - Social and Behavioral Sciences, 221, 86–94. https://doi.org/10.1016/j.sbspro.2016.05.093

Johns G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31(2), 386–408.

Judge, T. A. & Kammeyer-Mueller, J. D. (2012). Job attitudes. Annual Review of Psychology, 63(1), 341–367. doi:10.1146/annurev-psych-120710-100511

Judge, T. A., Heller, D. & Mount, M. K. (2002). Five-factor model of personality and job satisfaction: A meta-analysis. Journal of Applied Psychology, 87(3), 530-541. http://dx.doi.org/10.1037/0021-9010.87.3.530

Kaplan, R. & Kaplan, S. (1989). The experience of nature: A psychological perspective. Cambridge: Cambridge University.

Kaplan, S. (1983). A Model of person-environment compatibility. Environment and Behavior, 15(3), 311–332. doi:10.1177/0013916583153003

Kaplan, S. (1987). Aesthetics affect and cognition: Environmental preference from an evolutionary perspective. Environment and Behavior, 19, 3-32. https://doi.org/10.1177/0013916587191001

Kim, S. (2005). Gender differences in the job satisfaction of public employees: A study of Seoul metropolitan government, Korea. Sex Roles, 52, 667. https://doi.org/10.1007/s11199-005-3734-6

Korpela, K., De Bloom, J. & Kinnunen, U. (2014). From restorative environments to restoration in work. Intelligent Buildings International, 7, 215-223. https://doi.org/10.1080/10937404.2016.1196155

Kristof-Brown, A. L., Zimmerman, R. D. & Johnson, E. C. (2005). Consequences of individuals’ fit at work: A meta-analysis of person-job, person-organization, person-group, and person- supervisor fit. Personnel Psychology, 58(2), 281–342. http:// dx.doi.org/10.1111/j.1744-6570.2005.00672.x

Lawler, E.E. & Porter, L.W. (1967). The effect of performance on job satisfaction, industrial relations. A Journal of Economy and Society, 7, 20-28.

Lee, S. Y. & Brand, J. L. (2005). Effects of control over office workspace on perceptions of the work environment and work outcomes. Journal of Environmental Psychology, 25(3), 323–333. doi:10.1016/j.jenvp.2005.08.001

Lyons, E. (1983). Demographic correlates of landscape preference. Environment and Behavior, 15(4), 487–511. doi:10.1177/0013916583154005

Martínez-Soto, J. y Montero, M. (2008). Percibiendo la escala de restauración (PRS): diferencias por edad y sexo en adolescentes y adultos mexicanos. Recuperado de: http://www.edra.org/sites/default/files/publications/EDRA39-Soto_0.pdf

Martínez-Soto, J. y Montero y López-Lena, M. (2010). Percepción de cualidades restauradoras y preferencia ambiental. Revista Mexicana de Psicología, 27, 183-190.

McElroy, J. C. & Morrow, P. C. (2010). Employee reactions to office redesign: A naturally occurring quasi-field experiment in a multi-generational setting. Human Relations, 63(5), 609e636. http://dx.doi.org/10.1177/001872670

Meliá, J.L., Pradilla, J.F., Marti, N., Sancemi, M.D., Oliver, A. y Tomas, J.M. (1990). Estructura factorial, fiabilidad y validez del cuestionario de satisfacción S21/26: un instrumento con formato dicotómico orientado al trabajo profesional. Revista de Psicología Universitas Tarraconensis, 12 (1/2), 25-39.

Moos, R. H. (1986). Work as a human context. En M. S. Pallak & R. Perloff (Eds.), Psychology and work: Productivity, change, and employment (pp. 9–52). Washington, DC: American Psychological Association.

Mowday, R. T. & Sutton, R.I. (1993). Organizational behavior: linking individuals and groups to organizational contexts. Annual Review of Psychology, 44,195–229.

Nadesha, D. (2009). High levels of stress in public administration work. Recuperado de https://www.eurofound.europa.eu/publications/article/2009/high-levels-of-stress-in-public-administration-work

Ng, T. W. H. & Feldman, D. C. (2010). The relationships of age with job attitudes: A meta-analysis. Personnel Psychology, 63, 677-718. https://doi.org/10.1111/j.1744-6570.2010.01184.x

Pinet, M. y Montúfar, B. (2017). Un estudio de caso sobre condiciones laborales y efectos psicosociales en el personal médico y de enfermería adscrito al servicio de urgencias. Uaricha, 14(33), 75-85.

Preacher, K. J. & Hayes, A. F. (2004) SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36, 717-731.

Rhodes, S. R. (1983). Age-related differences in work attitudes and behavior: A review and conceptual analysis. Psychological Bulletin, 93, 328-367. http://dx.doi.org/10.1037/0033-2909.93.2.328

Rioux, L. & Pignault, A. (2013). Workplace attachment, workspace appropriation, and job satisfaction. Psyecology, 4(1), 39–65. doi:10.1174/217119713805088342

Ross, C. E. & Reskin, B. F. (1992). Education, control at work, and job satisfaction. Social Science Research, 21, 134–148. https://doi.org/10.1016/0049-089X(92)90012-6

Sánchez, A., Carrillo, M. y Uribe, C. (2017). Sentido del trabajo: obreros en una empresa TIER 1 del sector autopartes. Uaricha, 14 (33), 39-52.

Sloane, P.J. & Williams, H. (2000). Job satisfaction comparison earnings, and gender. Labour, 14, 473-502. https://doi.org/10.1111/1467-9914.00142

Soriano, A., W. Kozusznik, M., Peiró, J. M. & Mateo, C. (2018). The role of employees’ work patterns and office type fit (and misfit) in the relationships between employee well-being and performance. Environment and Behavior, 001391651879426.doi:10.1177/0013916518794260

Sundstrom, E. (1986). Workplaces: The psychology of the physical environment in offices and factories. USA: Cambridge University Press.

Van Den Berg, A.E., Koole, S. & Van Der Wulp, N. (2003). Environmental preference and restoration: (How) are they related? Journal of Environmental Psychology 23, 135–146.

Van Der Voordt, T. J. M. (2004). Productivity and employee satisfaction in flexible workplaces. Journal of Corporate Real Estate, 6(2), 133–148. doi:10.1108/14630010410812306

Van Viannen, A. (2018). Person–environment fit: a review of its basic tenets. Annual Review of Organizational Psychology and Organizational Behavior, 5, 75–101. https://doi.org/10.1146/annurev-orgpsych-032117-104702

Veitch, J. A., Charles, K. E., Farley, K. M. J. & Newsham, G. R. (2007). A model of satisfaction with open-plan office conditions: COPE field findings. Journal of Environmental Psychology, 27, 177-189. doi.org/10.1016/j.jenvp.2007.04.002

Villavicencio-Ayub, E. (2019). Trastornos psicosomáticos, emocionales y físicos, consecuencia de malas condiciones laborales. Boletin UNAM-DGCS-295. Recuperado de https://www.dgcs.unam.mx/boletin/bdboletin/2019_295.html

Wells, M. M. (2000). Office clutter or meaningful personal displays: The role of office personalization in employee and organizational well- being. Journal of Environmental Psychology, 20, 239–255.

Windlinger, L. (2008). Direct and mediated effects of office design on performance. EFMC 2008 Conference Proceedings, Manchester.

Winkel, G., Saegert, S. & Evans, G. W. (2009). An ecological perspective on theory, methods, and analysis in environmental psychology: Advances and challenges. Journal of Environmental Psychology, 29(3), 318–328. doi:10.1016/j.jenvp.2009.0

Zerella, S., von Treuer, K. & Albrecht, S. L. (2017). The influence of office layout features on employee perception of organizational culture. Journal of Environmental Psychology, 54, 1–10. doi:10.1016/j.jenvp.2017.08.004